Order Cancellation

At Junsta, we value transparency and aim to make every shopping experience smooth and fair.

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Cancellation Before Shipping

• You can cancel your order before it has been shipped or before a tracking number has been issued.
• To request cancellation, please email info@junsta.com with your order number.
• Once approved, a full refund will be issued to your original payment method within a few business days.

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After Shipping

• Orders cannot be canceled once shipped.
• You may still return the items after delivery in accordance with our Refund & Return Policy.

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Refunds After Returning Items

• Returned items are inspected upon arrival at our fulfillment center.
• Once approved, refunds are issued to your original payment method.
• Refund processing time may vary depending on your payment provider.

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Notes

• Original shipping fees are non-refundable.
• Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

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Need Help?

For any cancellation or refund inquiries, please contact us at info@junsta.com or through the Contact Us form.