Privacy policy
1) General Information
At Junsta, we value your privacy and are committed to protecting your personal information.
All data is handled securely and in accordance with applicable laws, including GDPR (EU) and CCPA (California).
2) Information We Collect & Why
Device Information
Collected: browser type, IP address, time zone, cookies, and on-site activity.
Purpose: to load the website correctly, prevent fraud, analyze traffic, and improve user experience.
Order Information
Collected: name, address, email, phone number, and payment details.
Purpose: to process your order, handle payments, arrange shipping, and send order confirmations or invoices.
Customer Support
Collected: messages and contact details.
Purpose: to respond to your inquiries and provide customer assistance.
Returns & Exchanges
Collected: order details and product information.
Purpose: to handle return or exchange requests and improve product quality.
Jewelry Customization
Collected: engraving text, ring size, or personalization notes.
Purpose: to fulfill custom and after-sale jewelry services.
3) Minors
Our website is not intended for individuals under 18 years of age.
If personal data has been collected from a minor, please contact us immediately to request deletion.
4) Sharing Personal Information
Junsta undertakes not to transfer the customer's personal details to any third party, except to trusted service providers that are necessary for operating the website and fulfilling orders.
We only share data with trusted service providers that help us operate our business — such as:
• E-commerce platform (Shopify)
• Payment processors
• Shipping and logistics partners
• Analytics and advertising tools
We may also disclose information if required by law or to protect our rights.
5) Targeted Advertising & Analytics
We use tools such as Google Analytics and ad networks to deliver relevant content and promotions.
You can opt out of targeted advertising at any time through your browser settings or via links in our emails.
6) How We Use Your Data
We use your information to:
• Process orders, payments, and shipments
• Communicate updates and confirmations
• Provide customer service and handle returns
• Improve website performance and personalize content
• Detect and prevent fraud or unauthorized access
7) Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
You may request data deletion at any time — see Your Rights below.
8) Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
• Access, correct, or delete your personal data
• Object to or restrict specific data processing
• Request a copy of your data in a portable format
To exercise your rights, please contact us via the Contact Us page.
9) Cookies & Tracking
We use cookies and similar technologies to run our website and enhance your browsing experience.
You can manage or disable cookies in your browser settings — note that some features may not function properly if disabled.
By continuing to use our website, you consent to the use of cookies as described in this policy.
10) Marketing & SMS
By subscribing or making a purchase, you consent to receive promotional emails or text messages.
You can opt out anytime:
• Click Unsubscribe in emails
• Reply STOP to SMS messages
(Standard data or messaging rates may apply.)
11) Changes to This Policy
We may update this Privacy Policy from time to time to reflect new practices or legal requirements.
All updates will be posted here, and continued use of our website indicates your acceptance of the revised terms.
12) Contact Us
If you have any questions or data requests, please contact us through the Contact Us page on our website.